Tag: human connection

Connected economy: Recognise customers as people

Author: Lennert De Jong, James Kirk (yBC.tv)

Categories: Marketing
Tags: connected economy, Digital Age, human connection, interaction, loyal customers, loyalty programme, recognition
We are in a connected economy where real interaction is becoming more and more valued. In this TV show Lennert De Jong discusses CitizenM‘s approach to customer loyalty. Connected economy loyalty We actually talk about recognition. It’s not about loyalty it’s about recognising that specific guest, and not because [...]
Related videos

Connected economy: Recognise customers as people

Author: Lennert De Jong, James Kirk (yBC.tv)

Worldhotels: Helping independent hotel be competitive

Author: Kristin Intress

OTAs biggest advantage is marketing not price

Author: Tim Ramskill, James Kirk (yBC.tv)

Marketing serviced apartments

Author: Marcel Lindt, James Kirk (yBC.tv)

A marketing platform for home owners

Author: Erica Chang, James Kirk (yBC.tv)

Data strategy: connecting silos

Author: Brian Reeves, James Kirk (yBC.tv)

Digital economy and guests relations

Author: Riko van Santen, James Kirk (yBC.tv)

Innovative technology at Kempinski

Author: Riko van Santen, James Kirk (yBC.tv)

OTAs relationship with hoteliers

Author: Marco Saio, James Kirk (yBC.tv)

Seasonal tourism industry in Saudi Arabia

Author: Martin Ostermann, James Kirk (yBC.tv)

New generation workforce energise business

Author: Ömer Isvan, James Kirk (yBC.tv)