Tag: hotel experience

Technology systems in the hotel experience

Author: Minesh Shah, James Kirk (yBC.tv)

Categories: Operations, Social Media, Technology
Tags: CM, CRS, hotel experience, hotel systems, PNS, TripAdvisor
Technology systems are often divided up to serve different purposes. In this TV show Minesh Shah explains why this a problem for hospitality. The struggle to unite technology systems One of the struggles, I think, of the hotel industry is the amount of disparate systems that exist, right. I mean there’s every 3 letter acronym [...]
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