Tag: guest experience

Hospitality trends: Experience, Experience, Experience

Author: Henning Fries, James Kirk (yBC.tv)

Categories: Operations
Tags: environment, guest experience, location
Hospitality trends can be influenced by customers, technology, or a wider global trends. In this TV show Henning Fries discusses the shift from a focus on location to experience. Hospitality trends: Experience now more important than location Well I think there are various aspects that make a great [...]
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