Tag: experience

Hospitality has become all about competition

Author: Kristin Intress

Categories: Social Media, Technology
Tags: experience, TripAdvisor
20 years ago it was about hospitality, it was about walking through the front door and creating an experience, you first now have to get them to the front door. It’s actually become very transparent and it’s almost irrelevant about a brand, which is where the struggle is, because TripAdvisor’s really almost the biggest brand; [...]
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