Tag: English

 

Customer service sometimes lacking in UK plc

Author: James Berresford

Categories: Cultural, Europe
Tags: English, market improvement
James Berresford: “There are instances of just fantastic customer service and actually many of the hotels, many of the restaurants, many of the attractions have really woken up to the fact that you just shouldn’t be in this industry unless you’re delivering top drawer customer care.  I do think, though, the broader customer welcome in this [...]
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