Tag: distruption

Social media usage in the travel business model

Author: Christopher Michau, James Kirk (yBC.tv)

Categories: Social Media
Tags: business model, Customer Engagement, distruption, reviews, social media
Social media usage is happening among your consumers regardless of what you do . In this TV show Christopher Michau of Expedia discusses integrating social media into the business model. Social media usage in hospitality We really perceive that as really important. We started with the reviews a couple of years back, which [...]
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