- Senior Technical Specialist - Hotels, Catering, Tourism, International Labour Organisation
Wolfgang Weinz has been Senior Technical Specialist for Hotels, Catering, Tourism at the International Labour Organisation since 2007. He completed a Ph.D. on Ph.D. on Trade Unions and Industrial Relations and has worked as a trade union officer.
He has also coordinated research projects across Europe.
Workplace culture is important. It will affect who wants to work with you and how committed they are to their job. Wolfgang Weinz of International Labour Organization shares his thoughts on corporate responsibility.
Workplace culture and employer responsibility
My major point on corporate social responsibility is that our big hotel chains have a nice website taking care of people, you see it’s our policy. What we found out is that these hotels have problems to implement their policy down to the workforce through the whole chain. That is a major problem. Means again, you need social dialogue within these hotel chains to understand what is necessary to make CSR as a PR activity into real life. And it’s only getting to real life when it comes down to the workforce in our opinion, means changing working conditions, improving working conditions. My second point is the industry feels a need to do this because the industry is complaining about shortage of skilled workforce, about high turnover. Always when I ask managers, “Why is there a high turnover?” They tell me, “Well, we are not attractive enough.” Then I ask, “Why are you not attractive enough?” Well, it has to do with the working conditions. So improve the working conditions. And that is where we have our expertise where we’d like to help and we would like to assist on improving this situation.
The Hospitality Channel has more fantastic videos on workplace culture and recruitment.