According to Deloitte’s Human Capital Trends 2016, 80% of executives report that they are either currently restructuring their organization or have recently completed the process. The report states that the need for innovation and the growing Millennial workforce among other factors is driving a trend for businesses to be organised into ever-changing “networks of teams”. [...]

In a survey by Gap International, 34% of executives ranked Mind-set/Attitude as the most important attribute for the success of great business leaders.  31% ranked People Skills/Team Building as most important, while only 15% rank Industry Experience this way. In an industry that is constantly evolving, no one can expect [...]

A new forecast from PwC suggests that in 2015 the UK could see a 1.6% increase in hotel occupancy (to 78%), a 5.6% gain in RevPAR, and a stabilisation of GDP growth to 2.5%. In wider Europe, 17 out of the 20 cities in PwC’s

Hospitality is changing. Consumers have more and more options to choose from and increasingly original ways to purchase them. Innovative companies are creating new business models to maximise income from hospitality products. Consumers are even selling amongst themselves in the so-called “sharing economy”. According to experts, disruptive plays and business model innovation are now more [...]

Hospitality is one of the most data rich industries on the planet. There is no doubt that most industries are truly envious of the depth of knowledge and understanding the industry has about every single person that walks through the doors. Data that can be so specific to an individual’s preferences when staying in a [...]

As the 2013 International Hotel Investment Forum makes its annual appearance in the calendar, many will be looking to network and understand where the next great deals of this year will come from. Where are the hot markets? Which are the most innovative hospitality companies? Who should we be watching? How will projects get financed? [...]

Many believe that the hospitality industry is not using data effectively. There is a plethora being collected but how do you use this data.

Executives at the top of global organisations can now be clever with their use of proper and applicable technology.

The new digital world allows all brands and individuals to communicate with each other with the click of a few buttons. But is the hospitality sector fully utilising all the tools available? Mobile technologies now allow General Managers and other executives to understand exactly what is going on in real-time. This has never been achievable [...]

The proliferation of data has never been so prevalent. Information is being created like never before. Customer interaction in hospitality through technology and software has been used for some time. As these systems become more sophisticated, companies can in turn be much more targeted and personalised in the way they interact with their customers. The [...]