• Oct

    Briefing: hospitality a key driver of economic growth

    The value that hospitality creates for all economies across the world is sometimes overlooked by the global governments. This is exacerbated by the hotel industry being historically very poor at coming together in one-voice and explaining eloquently how significant a thriving hotel market can be to an area, region or even country. In this briefing [...]
  • Oct

    Briefing: keeping your team and colleagues motivated

    In a global hospitality organisation it can be very difficult to keep in touch with colleagues in multiple locations, in multiple languages, across multiple timezones. Motivating these cherished members of your team is a task which shouldn’t be taken lightly considering these people are conveying the brand standards to your guests 24/7. But how do [...]
  • Jul

    Creating positive online sentiment with engaged consumers

    The explosion in the way that everyone uses technology has dominated much conversation over the last few years. Technology, and more specifically the Internet, has brought new opportunities and new headaches for some in the way they communicate with stakeholders. Consumers now engage with brands more directly in an online world which is completely segregated [...]