The Hospitality Channel will continue to follow developments in hotel technology and will bring you more TV shows from the companies producing new systems.
The Hospitality Channel is very interested in discussions around changing hotel technology systems. Look out for the next 10 industry experts to be announced as part of Hospitality250.
Experience is key in the hotel industry
You’re mainly working with people. You’re not working with your rooms, you’re working with the guest satisfaction, with trying to drive the most amount of revenue while trying to actually bring up that kind of satisfaction with the service that's been offered. And I think social networks understand this very very well. Hoteliers are still stuck in a slight frame of mind that really makes them think that ok, I'm trying to sell a product, I'm trying to sell a room, I'm trying to sell any service that's connected to that. No, what you’re actually trying to sell is the experience. The experience of a city, the experience of your own individual property and also you're trying to, you're trying to explain why your there, why you're there to help and why you're actually trying to kind of enhance that entire experience. So, thinking about it more from the experience of coming to a hotel, rather than the fact of it.The Hospitality Channel will continue to follow discussions around growth and revenue drivers in the hotel industry. Why not take a look at the latest hospitality briefings.