In this role he held operational and profit responsibility for a portfolio of over 90 owned and managed hotels. Frank was responsible for the development and oversight of a significant capital investment programme to raise the physical product standards of the Posthouse chain, acquired by the group in April 2001. Following this investment programme, coupled with programmes to raise service delivery and product quality standards, the UK portfolio has subsequently significantly outperformed the UK market and was the subject of a successful acquisition by Realstar, Lehman Brothers and GIC in 2005. Frank is a Fellow of the Institute of Hospitality, formerly the HCIMA and the Institute of Management Consultants, and an Honorary Fellow of the British Association of Hospitality Accountants.