Focus on the customerPeter O'Connor

Building an understanding of your guestTravis Cabera

Staying in tune with guest needsHannes Spanring

Creating a marketplace for consumers and hotelsChristopher Michau


Profile Image

Peter O'Connor

Professor - Academic Director (External Affairs), ESSEC Business School

Travis Cabera

Regional Director, Revinate
Profile Image

Hannes Spanring

Managing Director, Meininger Hotels
Profile Image

Christopher Michau

SVP Global Market Management, Expedia
How can we make it as easy as possible for the guest, before during and after the journey?
Peter O'Connor