Focus on the customerPeter O'Connor

Building an understanding of your guestTravis Cabera

Staying in tune with guest needsHannes Spanring

Creating a marketplace for consumers and hotelsChristopher Michau

Featuring...

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Peter O'Connor

Professor - Academic Director (External Affairs), ESSEC Business School

Travis Cabera

Regional Director, Revinate
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Hannes Spanring

Managing Director, Meininger Hotels
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Christopher Michau

SVP Global Market Management, Expedia
How can we make it as easy as possible for the guest, before during and after the journey?
Peter O'Connor