Travis Cabera HDE 2015_02
Redefining loyalty
Travis Cabera
Companies that don’t keep up will lose guests
Michael Schaeffner
Putting the consumer first will win loyalty
Dirk Bakker
How industry attitudes have changed
Tim Ramskill
Featuring...
Travis Cabera
Regional Director, Revinate
Michael Schaeffner
Director Sales & Marketing, Serenata IntraWare
Dirk Bakker
Head of EMEA Hotels, Colliers International
Tim Ramskill
Head of European Travel & Leisure Equity Research, Credit Suisse
The only way deal with loyalty is to really start putting the consumer central
Dirk Bakker