Redefining loyaltyTravis Cabera

Companies that don’t keep up will lose guestsMichael Schaeffner

Putting the consumer first will win loyaltyDirk Bakker

How industry attitudes have changedTim Ramskill


Travis Cabera

Regional Director, Revinate
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Michael Schaeffner

Director Sales & Marketing, Serenata IntraWare
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Dirk Bakker

Head of EMEA Hotels, Colliers International
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Tim Ramskill

Head of European Travel & Leisure Equity Research, Credit Suisse
The only way deal with loyalty is to really start putting the consumer central
Dirk Bakker