Jakob Riegger_Berlin 2015_09.V2
Brands need to deliver on expectations
Jakob Riegger
Empowered employees go the extra mile
Nicolas Mayer
Luxury guests want recognition and unique experiences
Ramsey Mankarious
A focus on guest satisfaction
Tom Walsh
Featuring...
Jakob Riegger
COO, TrustYou
Nicolas Mayer
Partner, Industry Leader – Lodging and Tourism, PWC
Ramsey Mankarious
CEO, Cedar Capital Partners
Tom Walsh
CEO, Staycity
If you have the empowerment, the removing of the barriers, and the celebration of successes, you're halfway there, if not more.
Nicolas Mayer