What hotels didn’t consider in the rate parity battlePeter O'Connor

Focus on the customerPeter O'Connor

Technology is not the problemPeter O'Connor

Customer acquisitionPeter O'Connor

Airbnb has limited growthPeter O'Connor

Utilising the data better in hospitalityPeter O'Connor

Hotels begrudgingly working with onlinePeter O'Connor

Leveraging social networks beyond advertisingPeter O'Connor

Hospitality resource-light in online commentingPeter O'Connor


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Peter O'Connor

Professor - Academic Director (External Affairs), ESSEC Business School
Peter O'Connor, Ph.D. is Professor of Information Systems at ESSEC Business School Business School (France) and Associate Dean of ESSEC’s Hospitality Management programs. His areas of expertise range across technology, distribution, e-commerce and electronic marketing applied to hospitality and tourism. His previous roles include a visiting position at Cornell School of Hotel Administration, Lecturer at Dublin Institute of Technology, he has worked in various hospitality roles from luxury hotels to contract food services. Peter is also co-author / European Online Analyst at PhoCusWright Inc. He has a BSc Management in Hotel, Motel and Restaurant Management from Dublin Institute of Technology. Peter is frequently sought after to deliver presentations by industry associations and international hospitality companies.