Hospitality People Group
  • Jul
    09

    Briefing: Routes to a successful hospitality career

    The Guardian has ranked the University of Surrey no1 for hospitality courses in the UK, with a satisfaction score of 93.1%. Traditionally hoteliers start at the bottom of the ladder and work their way up, learning on the job. Today, Surrey is just one of many universities [...]
  • Mar
    20

    Preparing leaders for new world of work

    Today’s business leaders are seemingly battling with multiple decisions all at the same time. Leaders are managing ‘Generation Y’ as they enter the workforce, digital technologies requiring a business to be working 24/7, as well as trying to comprehend macro-economic conditions, to name but a few. This altering world means leaders need to be prepared [...]
  • Nov
    29

    Providing value for money in low cost hotel operations

    Hospitality has moved into a new era. Communication channels are like never before and value for money is a huge factor for new customers.
  • Oct
    24

    The modern-day leader

    Any leader of an organisation has to command with confidence and assertiveness. To pursue a company’s vision, mission and values. The most successful leaders become synonymous with their brand. Richard Branson is a fantastic example of a charismatic leader who fills his staff with the belief needed to fulfill the ambitions of the Virgin empire. [...]
  • Sep
    20

    Global market conditions for deal-activity

    Confidence in the hospitality deal-making market seems to be picking up. The volume of deals has lagged in the past few years, but has hospitality finally turned a corner? Many believe the industry is now slowly picking up again. The relief for all is paramount. What markets will see the quickest growth in activity? Have [...]
  • Dec
    13

    Employing now for a certain future

    Accepting the fact that ‘uncertainty is certain’ is a truth that is seen in today’s market. Understanding how you can mitigate this uncertainty can be done by employing the right people. Companies are now making the changes to their staff that will mean improved efficiencies and a sought after personalised service for customers. In this [...]
  • Dec
    06

    Effects of recession still being felt

    There are still many effects that the recession has bought on the hospitality market. Not least the fact that we are not yet seeing the buoyancy that was seen pre-2007. Sharing their thoughts in this week’s briefing are experts that give insights on a variety of variables that could still effect the nature and speed [...]
  • Nov
    22

    Where are the skill gaps?

    As the market comes tentatively out of recession there are some deep-lying skill gaps that hoteliers have to fill. In this week’s briefing we hear from key experts on the market for employ-ability within the hospitality sector. There is now a real opportunity for both individuals and employers to be part of, and create, a [...]
  • Nov
    02

    Exploiting the data rich industry

    Continuing on the technology theme, in this weeks series we try to understand how to use the data being created continuously from mobile devices, social media and feedback forums. Mining this information can help any hotel deliver that personal service that so many customers want. Reacting to this in real-time is the next obstacle, and [...]
  • Oct
    25

    Critical Success Factors: People or Technology?

    There is no denying that technology is a huge contributing factor to any successful hotel operation, however is it the most significant? In this weeks briefing we hear from leading experts, in the field of hospitality, discussing the importance of hotel staff and managers. Experts this week include Guy Lean of Hospitality People Group, Thomas [...]