experience
  • Feb
    21

    Briefing: Guest experience is better with latest tech

    In a new report from Zebra Technologies, 66% of hospitality guests said that they have a better experience when hotels use the latest technology. Mobile phones and location technology are at the forefront of technology developments in hotels. Smart phone uses range from unlocking rooms, to receiving text notifications about room readiness, to receiving location based offers. [...]
  • Jan
    14

    Briefing: Understanding Millennial priorities

    The latest research on millennials from Choice Hotels found that 33% of Millennials would put off buying a home to take a dream vacation. Holidays remain as desirable as ever. Particularly for this young generation where an opportunity to have a new experience can take priority over other areas of life. The study also found [...]