HR
  • May
    01

    Briefing: hospitality is more than a job

    Traditional career paths are changing and new roles are opening up within hospitality. Still there are some pieces of advice that will always be relevant. Grasping opportunities and experiencing how a business works is important. Having an understanding that extends beyond your own role or department is invaluable. The industry has its own set of [...]
  • May
    01

    Briefing: maintaining motivation and loyalty in colleagues

    A motivated team member is infinitely more valuable than a stifled or disengaged one. Both new talent and top executives are more likely to be loyal if they are offered opportunities to grow and have an active involvement in company achievements. How important is it to provide avenues for professional development? In this briefing leaders [...]
  • Apr
    11

    Sourcing and incubating talent

    For those who were not able to attend IHIF last month, Peter Malone, of Madison Mayfair facilitated a session which focused on sourcing and incubating talent. He was joined by: Srdjan Milekovic, VP – Human Resources, Hyatt International (EMEA) LLC Pierre O. Botteron, VP – Human Resources, Swissôtel Hotels & Resorts Franco Valletta, Chief Officer – Organisation [...]
  • Mar
    20

    Preparing leaders for new world of work

    Today’s business leaders are seemingly battling with multiple decisions all at the same time. Leaders are managing ‘Generation Y’ as they enter the workforce, digital technologies requiring a business to be working 24/7, as well as trying to comprehend macro-economic conditions, to name but a few. This altering world means leaders need to be prepared [...]
  • Jan
    17

    Understanding the role of the owner

    Appreciating who takes responsibility for risk in a hotel is something which has been scrutinised deeply in light of the recent recession. All those involved in deal making need to understand the risks in a new development or project in order for it to be successful. Historically, maybe there has been too much risk with [...]
  • Jan
    24

    Attracting customers with creativity

    Standing out from the crowd can be very difficult in such a saturated hospitality market. The development of hotels with a higher value placed on design, creativity and atmosphere is an area of contention for our experts. In this briefing we hear from; Arnaud de Saint-Expuery, of the Andaz at Liverpool Street, on the benefits [...]
  • Jan
    17

    Common sense needed for hiring success

    In this week’s briefing we hear from some key experts about the importance of the workforce, and the importance of getting the right candidate the first time. With a motivated and dedicated workforce a company can have unrivalled success. We also hear about why, as a business owner, you must understand the nature of employment [...]
  • Dec
    13

    Employing now for a certain future

    Accepting the fact that ‘uncertainty is certain’ is a truth that is seen in today’s market. Understanding how you can mitigate this uncertainty can be done by employing the right people. Companies are now making the changes to their staff that will mean improved efficiencies and a sought after personalised service for customers. In this [...]
  • Nov
    22

    Where are the skill gaps?

    As the market comes tentatively out of recession there are some deep-lying skill gaps that hoteliers have to fill. In this week’s briefing we hear from key experts on the market for employ-ability within the hospitality sector. There is now a real opportunity for both individuals and employers to be part of, and create, a [...]
  • Oct
    25

    Critical Success Factors: People or Technology?

    There is no denying that technology is a huge contributing factor to any successful hotel operation, however is it the most significant? In this weeks briefing we hear from leading experts, in the field of hospitality, discussing the importance of hotel staff and managers. Experts this week include Guy Lean of Hospitality People Group, Thomas [...]