HR and staffing
  • May
    01

    Briefing: hospitality is more than a job

    Traditional career paths are changing and new roles are opening up within hospitality. Still there are some pieces of advice that will always be relevant. Grasping opportunities and experiencing how a business works is important. Having an understanding that extends beyond your own role or department is invaluable. The industry has its own set of [...]
  • May
    01

    Briefing: maintaining motivation and loyalty in colleagues

    A motivated team member is infinitely more valuable than a stifled or disengaged one. Both new talent and top executives are more likely to be loyal if they are offered opportunities to grow and have an active involvement in company achievements. How important is it to provide avenues for professional development? In this briefing leaders [...]
  • Apr
    11

    Sourcing and incubating talent

    For those who were not able to attend IHIF last month, Peter Malone, of Madison Mayfair facilitated a session which focused on sourcing and incubating talent. He was joined by: Srdjan Milekovic, VP – Human Resources, Hyatt International (EMEA) LLC Pierre O. Botteron, VP – Human Resources, Swissôtel Hotels & Resorts Franco Valletta, Chief Officer – Organisation [...]
  • Mar
    20

    Preparing leaders for new world of work

    Today’s business leaders are seemingly battling with multiple decisions all at the same time. Leaders are managing ‘Generation Y’ as they enter the workforce, digital technologies requiring a business to be working 24/7, as well as trying to comprehend macro-economic conditions, to name but a few. This altering world means leaders need to be prepared [...]
  • Nov
    29

    Providing value for money in low cost hotel operations

    Hospitality has moved into a new era. Communication channels are like never before and value for money is a huge factor for new customers.
  • Jul
    12

    Understanding the impact of the Olympics

    The imminent arrival of the Olympics in London is getting closer and closer, 15 days in fact! But what impact will the Olympics have on the UK and the continuing developments in hospitality. Will the Olympics position London for future events, or will the legacy of the Games have little effect on the industry in [...]
  • Mar
    22

    Managing the hard times

    Obstacles and difficulties are faced by every business. This has, of course, been exacerbated by the economic conditions of the past couple of years. Many believe we are coming out of recession. However, this still doesn’t gurantee plain sailing when making business decisions. The market is still tough, companies have streamlined their operations in the [...]
  • Feb
    15

    How to be successful in a crowded marketplace?

    With a saturation of brands offering almost exactly same service, how do you become the brand that customers develop an emotional connection with? Hear from some top marketing experts and entrepreneurs on what makes a great brand. Including: Kevin Roberts, Chief Executive Officer Worldwide of Saatchi & Saatchi, on creating an emotional response in consumers. [...]
  • Jan
    17

    Common sense needed for hiring success

    In this week’s briefing we hear from some key experts about the importance of the workforce, and the importance of getting the right candidate the first time. With a motivated and dedicated workforce a company can have unrivalled success. We also hear about why, as a business owner, you must understand the nature of employment [...]
  • Dec
    13

    Employing now for a certain future

    Accepting the fact that ‘uncertainty is certain’ is a truth that is seen in today’s market. Understanding how you can mitigate this uncertainty can be done by employing the right people. Companies are now making the changes to their staff that will mean improved efficiencies and a sought after personalised service for customers. In this [...]