• May
    15

    Briefing: Government must clear path for hospitality growth

    A well governed organisation offering quality services will engage customers. But without government cooperation and well developed infrastructure the delivery of the product is more difficult. Visas, travel restrictions, expenses and security fears can put customers off. Collaboration within the industry is needed to highlight these barriers to business. Also, more communication between the governments [...]
  • Mar
    13

    Briefing: establishing hotel product for new markets

    Hotel brands are expanding across new and exciting global markets in Africa, Asia and the Middle East. In order to fully exploit these vast opportunities, brands must first analyse the needs and expectations in their chosen location. A successful product will be established in a way that embraces the ideas emerging from these unique markets [...]
  • Feb
    06

    Briefing: impacts of digital technology on hospitality

    In the modern world the way we receive information and the place we go for news, views and updates is through a connected device. Whether that be a desktop, laptop, tablet or mobile, digital technology is so engrained in life that we don’t even think about it. As an industry inherently involved in relationships with [...]
  • Feb
    20

    Appreciating the growth opportunities in Africa

    The Tipping Point for Africa has been imminent for a long time. The continent clearly holds huge opportunities, but the complexity and size of the 50+ countries means it is often very difficult to get product there. Having said that, many Governments are working together to try to encourage and break down the barriers for [...]