• Mar
    28

    The hotel industry in the UK

    The hospitality industry in the UK is not a unique one. However, the gap between London and the rest of the country is seemingly getting larger. In fact the BBC reported this week that ‘London’s top ten boroughs alone are worth more, in real [...]
  • Nov
    08

    Understanding successful hotel operations

    The components of a successful hotel may seem simple, however, mastering how a hotel ensures repeat business and customer loyalty is hard. There are many variables which can affect a customer’s perception, right down to the towels, glasses and coffee you provide. With the immediacy of online commenting, it is essential that all staff and [...]
  • Sep
    27

    China’s ground-breaking demand

    The unrelenting growth of all industries in China is too much to ignore for the big hotel brands. Entering this market isn’t as simple as cut and pasting Western philosophies into the new cities. Strategic alliances need to be sought and alternative business techniques understood. Of paramount importance is capitalising on a fast-growth market. Whether [...]
  • Sep
    13

    The importance of design

    It is clear that the emphasis placed on design and innovative features varies, depending on the type of hotel under construction. However, are consumers now placing more importance on hotel design in their buying patterns? Should investment into quirks and features be taken seriously by all or should it be limited to boutique hotels? Finding [...]
  • Jun
    28

    Aligning modern innovation with business

    Consumers are now associating themselves with brands like never before, therefore new product that comes to the market needs to have something to lure them to it. Innovations in design and technology allows businesses to differentiate themselves from competitors and consequently appeal to different audiences. Some hotels are embracing new ideas to gain further market [...]